Policies and Documents

Policies and Documents

Transform Aid International’s policies guide the way we do our work and help ensure that our staff and volunteers, those included in our programs overseas and our supporters at home are protected and valued.

Transform Aid International Ltd – Constitution
Annual Report
Safeguarding Code of Conduct
Child Safe Policy
Child Safe and SEAH Reporting Process
Counter Terrorism Policy
International Programs Non-Development Activity Policy
Whistleblowing Policy
Conflict of Interest Policy
Privacy Policy
Organisational Code of Conduct
Prevention of Sexual Exploitation and Abuse Policy
Tax Deductibility – Transform Aid International Ltd is an endorsed Deductible Gift Recipient (“DGR”) under the Australian Tax Office’s Overseas Aid Gift Deduction Scheme (“OAGDS”).

Complaints Policy and Procedures

A full version of Transform Aid International’s Complaints Handling Policy is available below.

If you would like to provide feedback or make a complaint, please call us on 1300 789 991 or email us at [email protected].

If you believe there has been a breach of the ACFID Code of Conduct, you can lodge a complaint on their website.

Complaints Handling Policy

National Redress Scheme

The National Redress Scheme provides acknowledgement and support to people who experienced institutional child sexual abuse. It was created in response to the Royal Commission into Institutional Responses to Child Sexual Abuse, which estimated that 60,000 people experienced institutional child sexual abuse in Australia. The Scheme started on 1 July 2018 and will run for 10 years. The National Redress Scheme can provide three things: access to counselling; a Redress payment; and a direct personal response from the institution (e.g. an apology) for people who want it. Redress is an alternative to seeking compensation through the courts.

Transform Aid International have joined the National Redress Scheme, thus demonstrating our organisation’s commitment to the safeguarding of all people. Arrangements for this were finalised on 13 November 2019. Free and confidential Redress Support Services are available for anyone applying for redress, or considering applying for redress. These services are confidential and can help explain the Scheme and who can apply. For more information on the National Redress Scheme, visit www.nationalredress.gov.au or call 1800 737 377.